Next Home Haul
I love reading blogs finding out what other people have been buying. It’s a great way to discover what goodies are out in the shops to buy and the trends people are picking up on. I love the feeling when I’ve found something I think is a fantastic find so I thought I’d extend my retail pleasure and share my recent purchases with you!
Meet my ceramic owl ornament! He’s a huge 19cm high and cost £8. I noticed the owl theme ran through the collections including a smaller owl with a tea tight holder on it’s head, two small owl salt and pepper pots, an owl mug and an owl dish. Phew! You’d be all owled out!
These coffee, tea and sugar canisters are sold individually for £5 each which I think is a really great price. They’re weighty little things painted in a ecru coloured high gloss with cute sayings etched into each of the lids. The sugar canister is a berry pink shade with ‘cute as a button’. The coffee – a lovely sage green depicting ‘a stitch in time saves nine’ and the sugar – a salmon pink – ‘sew a little happiness’.
The shopping experience within the store wasn’t as appealing. Wherever I was and whenever I tried to look at something the same two members of staff would be there, not giving two hoots (owl. ouch) that I was stood there. I thought they were pretty rude to be honest, that they felt it was so well mannered to not even acknowledge a customer, even go as far as prevent me from looking. I know staff have a job to do but there’s a way and means to go about it.
When I came to buy my purchases I was told that the canisters were proving a popular seller and informed me that they’d sold twelve sets already. That kinda made me feel like my sale wasn’t anything special which put a dampener on my glee. Then I was told they’d ran out of wrapping material and bubble wrap so I had to have my purchases put straight into the carrier bags. I thought this was really bad. If the store knew they were running out could they not have popped into the WH Smith opposite them and picked something up? Shopping these days has become a luxury and being a customer of Next you come to expect a particular service. Amazing products. Really poor service.
@BrabantiaLife
October 2, 2012 at 8:35 amSorry to hear that you will be replacing your Brabantia set, were there any issues with them? ^Matt Anderson Community Mgr Brbantia
@BrabantiaLife
October 2, 2012 at 8:35 amSorry to hear that you will be replacing your Brabantia set, were there any issues with them? ^Matt Anderson Community Mgr Brbantia
Cavy.girl
October 3, 2012 at 12:34 amHi Matt, I originally had the set of three canisters with the plastic windows. They cracked shortly after buying them so I bought the plain stainless steel set to replace those ones. They very quickly rusted and contents would easily get damp so I’ve given up with them now! I was really surprised both sets went this way so quickly, as I’ve had a kitchen bin and bread bin which both lasted a long time. A bit disappointing because I do really like them.
Becky
Matt @ Montage Comms
October 26, 2012 at 8:34 amPlease contact andys@brabantia.com explaining the problem, when you bought them etc. He may be able to help you.
Kind regards
Matt – Community Manger Brabantia
Cavy.girl
October 28, 2012 at 11:20 pmThanks very much, I will. 🙂
Becky